Shipping policy


  • Orders will be shipped within 3-5 business days from the date of purchase (excluding Saturday, Sundays, and public holidays).
    • Delivery hours are from 9:00 AM to 6:00 PM.
      • If there are any changes to the delivery address, please notify our customer service via the help center as soon as possible. If changes occur after the shipping process has begun, the customer will be responsible for any associated shipping costs.
        • Please provide all necessary delivery instructions at least 2 days before the scheduled delivery. In challenging situations, such as a narrow stairway, delivery may not be possible. If additional manpower or special circumstances are expected, please notify us in advance. Our shipping team reserves the right to cancel the delivery if it is deemed unsafe.
          • If the delivered items are shipped incorrectly, please contact our customer service within 30 days, and we will arrange for a replacement to be shipped at no additional cost.
            • We offer delivery services to all areas within Singapore, with a few exceptions. For more details, please refer to the list below.

              List of Non-deliverable Areas:
              1 Pulau Ular
              Admiralty West Prison
              Airport
              ALPS Checkpoint
              Amoy Quee Camp
              Ayer Rajah Camp
              Bedok Camp
              Bedok Reformative Training Cen
              Bukit Gobak Camp
              Bukit Panjang Camp
              Changi Airbase
              Changi Airport
              Changi Camp
              Changi Exhibition Centre (post code 498760)
              Changi Exhibition Centre (post code 498761)
              Changi Naval Base
              Changi Prison Complex Cluster
              Civil Defence Marine Command Brani Base
              Clementi Camp
              DB Schenker Megahub
              Defence Technology Tower A
              Defense Technology Tower B
              Dieppe Barracks
              Exel Supply Chain Hub
              Expeditors
              FedEx Station
              GLOUCHESTER CAMP
              Gombak Base
              Gombak Base HQ
              Guillemard Camp
              Hendon Camp
              Hillview Camp
              JALAN TECK WHYE CAMP
              Julong Shipyard
              Jurong Camp
              Jurong Island
              K-live Sentosa
              Kaki Bukit Prison School
              Keat Hong Camp I
              Keat Hong Camp II
              Khatib Camp
              Kranji Camp
              Kranji Camp II
              Kranji Camp III
              Lian Soon Amenity Centre
              Lim Chu Kang Camp I
              Lim Chu Kang Camp II
              Maju Camp
              Mandai Camp
              Military Camp
              MOWBRAY CAMP
              Murai Camp
              Nee Soon Camp
              NEE SOON CAMP 9 (SCDF)
              Need to a access pass
              Nippon Express Hi-Speed Logistics Centre
              Parliament House
              Pasir Laba Camp
              Paya Lebar Airbase
              Police Dog (K9) Unit
              Police Guard Post
              Power Grid
              PULAU BUKOM KECHIL
              PULAU BUSING
              Pulau Damar Laut
              PULAU PESEK
              PULAU SAKENG
              PULAU SAKRA
              PULAU SEBAROK
              Pulau Tekong Besar
              Pulau Tekong Kechil
              Pulau Ubin
              RIFLE RANGE CAMP
              SAFTI Military Institute
              Sandvik Building
              SCDF HOUGANG CAMP
              SCDF JALAN BAHAR CAMP
              SCDF PAYA LEBAR CAMP
              SCDF TELOK KURAU CAMP
              SDV Logistics
              Selarang Camp
              SELETAR AIRBASE
              Seletar Airport
              SELETAR CAMP
              Sembawang Airbase
              Sembawang Camp
              Sembawang Prison
              Senoko Incineration Plant
              Senoko Power Station
              Shell
              SIA Engine Test Centre
              Singapore Prisons Quarters
              Singapore Technology Marine
              Singpost PO Box
              Special Operation Command
              SPRINGLEAF CAMP
              Stagmont Camp
              Sungei Gedong Camp
              Tanah Merah Prison
              Tanglin Camp
              TANJONG BERLAYER CAMP
              Tanjung Gul Camp
              TENGAH AIRBASE
              Trent Engine Overhaul Complex
              Tuas Naval Base
              Tuas Power Station
              UPS Singapore
              Woodland Check Point

              Code copied to clipboard. Apply it at checkout to save!